Customer Service


Presales and Customer Service
Fast & Effective Support Options

We are glad you are interested in reaching out to us. We have a few options to assist you. Most self-help options are available via our website, such as our Frequently Asked Questions. If you absolutely need to speak to someone after reviewing our self-help options, we will be glad to assist.

Are you an authorized reseller / dealer? Please use the Reseller Portal for dedicated support by our awesome Reseller Support Team! They will have answers that you need to get you going quickly.

Presales Questions

If you are considering a LIVE MachTV product or service but have questions, please use our General Sales & Support tab to email us. You may also leave your phone number and we will be happy to call you if still have questions.

Existing Customers

If you are an existing customer and would rather speak to someone via telephone directly, we offer paid Gold Standard Support options. If you would like support at no additional cost, please use the options listed in the General Sales & Support tab.

To keep our prices low, we offer free email support. If you are an existing customer, please be as descriptive as possible so that we can provide you with a thorough response. Alternately, view premium support options in the Live Telephone Support tab.

If you are considering LIVE MachTV and have presales or general questions, please use the form below and we will be happy to reply. You may also include your phone number if you would like to speak to someone directly.

Please use the below contact form for general support and presales questions. Thank you for your interest. Please also review our Frequently Asked Questions or order a product/service online.
Machtv Plus Roku


By phone:

Business Hours
+1 888 880 2804

By chat:

Monday- Saturday /Pacific Time
Monday- Saturday / Mountain Time
Monday- Saturday / Central Time
Monday- Saturday / Eastern Time

By email: